U-Haul Moving & Storage of Southaven has earned high praise for its exceptional customer service and helpful staff. Reviewers consistently highlight the kindness and knowledge of employees like LaNedra and Akia, who assist customers with everything from truck rentals to equipment returns. Many customers appreciate the friendly atmosphere, noting that staff members are patient and accommodating, especially when dealing with questions from children. The rental process is described as easy and efficient, with options for online reservations and mobile assistance. Customers have reported smooth experiences, even when facing challenges such as last-minute changes to reservations. The staff's willingness to go above and beyond, including providing extra support and even treats, has left a lasting positive impression. Additionally, the facility is commended for its cleanliness and well-maintained equipment, making it a reliable choice for both local and long-distance moves. Overall, U-Haul Moving & Storage of Southaven is recommended for anyone in need of moving supplies, truck rentals, or storage solutions, thanks to its courteous staff and commitment to customer satisfaction.
It was an easy check in and sign out equipment process. Equipment was available and with assistance to help connect and perform safety check before departure.
June 2026
Mr Robert was so very kind and helpful. This was our first time being in one of the newer cargo vans and it was a pleasant surprise. Very comfortable!
May 2026
Typical uhaul rental experience. What was better than typical was the customer service. Store was packed, phone was ringing off the hook, yet the emoloyees remained helpful & calm!! Kudos to ALL working during my visit (Angelo was helping me). I must point out too the customers were patient. Great experience!!!
