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January 2024 by jenny christiani
Lately,my package haven't been coming to my house,what the hell.
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December 2023 by Antonio Cruz
This is about the most sorriest, laziest post office I’ve ever had too deal, please close it down, fire all the employees including the worthless postmaster please.
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December 2023 by Shaylee Smith
Our mail lady is absolutely terrible. She is rude, and awful at her job She comes to our house late at night and throws our packages, goes unsafe speeds on a child heavy road. She has left multiple packages in the rain after confronting her multiple times nothing has changed. One of my biggest problems is when they put a slip in my mailbox saying an attempt was made when it wasn’t.The whole point of paying for shipping is for it to come to my house, not to have to rearrange my day to get a package because a sorry excuse of a post office can’t get their job done. I don’t know how one person could be so terrible at setting packages on a porch, it seems easy enough.
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November 2023 by Jan Smith
Terrible experience with Vancleave PO. They have refused to deliver pkgs here anymore! Our mail carrier never shuts the door and she almost tore the door off when she left damaging the door. She also drops mail and leaves it lying beside the road.Updated 11/14/23 Any further problems with this post office and the mail carrier POOM will be contacted!
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November 2023 by Chuck Raines
Carrier complains the mailbox is to far away for them. It’s been this way for 25 years.and this is the first time I have had a complaint . It’s been hit by trucks, cars, grass cutters and mail carriers. I have pushed it up twice, but I am now a 75 year old widow. The mail carrier crams packages in the box that is designed for letters not pkgs, pushing the box back further and then complains about it. Here’s a solution, lean out the window or deliver the packages like you are supposed to.,
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November 2023 by Cynthia West
I didn't say to hold my package I would like it delivered please..
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May 2023 by Heidi Ruhl
I called about a package that was delivered to the wrong address per my sellers information. I spoke with Micky. She not only got ahold of my carrier but made sure the address was fixed and my package was delivered the next day. Friendly, efficient and she cared. Thank you for the great customer service, I certainly appreciate you and the Vancleave office. My carrier is fantastic too! I don't know her name but she's accurate and timely, and obviously cares.
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December 2022 by Glen Farmer
The carrier on Old Fort Bayou RD doesn't deliver medication even when the email message says its on his truck. Then a new message says recipient request return of package. The manager needs to correct this asap before this carrier causes someone health issues.
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November 2021 by Phishmanche
I had a bad experience with this post office today. Very negative customer service from clerk 01 on 11/15/21. I know prices are higher on stuff nowadays but this guy was no help at all. I could have saved money on my transactions with a couple helpful tips. But instead I was questioned if " I really wanted to save a few dollars" of course I would love to and put in the extra effort but I had not clue the amount I could have saved untill after the transaction.. no help very negative experience
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October 2021 by Paul Baudry
Linda M. Is right. Since John Bellman retired the service and convenience of the Vancleave Post Office has dwindled to the lowest possible scale. We use to get packages delivered to our house if they did not fit in the mailbox. They are now saying our driveway is too long. For the last 15 years they delivered packages to our door and now all of a sudden they stop. I went in the post office to talk to them about this and there was no discussing it... they said our driveway was too long. The person's demeanor was somewhat negative to me and what I said didn't make a difference at all. I hope they get a new post office manager soon as they are not willing to help or meet me half way with my problem.
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June 2021 by Tracey Daniels
Phone is always busy. When you do get thru the lady to me about my package. I dont think she looked at the name on it because if she did she would have known it was mine. Now trying to locate my package because I put in a change of address. The change of address was suppose to be started, but a couple of things slipped thru. Well she informed me they dont hold mail there. I get text messages on my phone about my packages. So I do know she lied to me. Inspector General needs to investigate this office and carriers. Vancleave,Ms office 39565
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November 2019 by Llareni Rios
I love the service and my mail lady is awesome ?
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November 2019 by michael garcia
your (male) mail handler in the lake forest area is probably the most unprofessional post office employee ever.
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October 2019 by John Canterbury
This place is fixing to get sued for refusing to deliver my mail down a county road.
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September 2019 by Linda M.
The physical office in Vancleave has not been up to par since John Bellman retired. Despite how pleasant I hope to be when i enter the door, 7 of 10 times I'm met w a condescending, rude, holier than thou attitude. More often than not the counter person is on the cell texting & scrolling...Thirty years I've used this location for convince especially due to my health. WHEN 'they' DO assist me it is made clear they DON'T want to & it's a bother to them. I try & maintain a pleasant demeanor but it's getting hard.
