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February 2024 by Kati Spano
Brad was fantastic! He was able to work his magic and get my phone to somehow start working again. Saving me hundreds of dollars. Very professional and truly cared about making sure I was a happy customer before I left.Had been here previously with my daughter and had a different sales associate, and he was great too. Though I can not remember his name. This place is great with solving problems and just handling everyday things! Thanks guys!! I appreciate you more than I could ever put into words.
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January 2024 by Kati S.
Went to cricket because my phone was broken. Brad was able to work some magic and somehow did the unimaginable and fixed it! Saved me! Thanks Brad! You're the best!
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September 2023 by Theresa Marie
We love this store the guys there help us all the time and they're great. They are very knowledgeable and very helpful
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September 2023 by Toney Dunaway
I must admit, the customer service in this store was FAR better than any customer service we have received at the high ridge store.Granted the deals from cricket for long time customers, suck. But the actual customer service here was good. The store is also clean and maintained.Just the parent company needs to make sensible adjustments for loyal customers.
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September 2023 by Vince Pattrin
I have had good service when going in person to the store. My only complaint is that they will not answer the phone. Poor customer service!
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July 2023 by Nancy Shryock
I really appreciate your team member Matt he went above and beyond to help me out with my situation this morning. Accessing and providing the information I needed. Thanks for your help Matt. Definitely an asset to the company.
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July 2023 by Derek
I had some difficulties with my SIM card and making calls, and Josh and Matt both went above and beyond to help me! Speedily, they accessed my SIM card and activated the new one, allowing me to make calls. Super helpful and friendly!!
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May 2023 by Zachary Schaffer
I've been with cricket for 3½-4 Years now and it was the best move I've made yet. Dominick helped me get a phone and it literally only took 10mins to set and back up all my stuff out the door within 20mins it was so great! Matt the Manager has helped me several times with questions and phone's I'm so glad the Arnold location has the best Employee's&Manager ask for Matt or Dominick every time. Thank you guys again!
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March 2023 by Megan Ward
Matt was amazing and so helpful!
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December 2022 by trixie898989
Finally got rid of my "semi-dinosaur" phone ? Was very glad Dominick was working that day. He was so helpful and took care of everything very fast. Yeah, you can probably get a cheaper plan elsewhere but I've had nothing but great service with Cricket. Thanks again, Dominick. ?
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August 2022 by Elizabeth Qween
Cricket is okay but if you don't watch yourself they're going to try to jack up your bill my bill is at $60 I get HBO for free but no you really pay for that I have to go there in person to deal with that situation they will not deal with it over the phone I'm looking for a new carrier right now
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June 2022 by Lana Smith
Matt is always very very helpful. He take very good care of all his customers. I would recommend Cricket to everybody and tell them to ask for Matt. He will take very good care and fix all your problems!
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April 2022 by Me Mine
Crystal helped me so much thank you. She is so helpful.
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March 2022 by Jaimee McKissick
Great customer service. Very knowledgeable about all deals going on. Patient && helpful. Will definitely make this my go to cricket store.
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March 2022 by Godkiller Gamer
Thank you so much for helping us. They answered all our questions. Amazing staff
