GameStop, a popular video game retailer, has received mixed reviews from customers. Despite some initial confusion regarding product availability, the staff is generally described as friendly, competent, and helpful, particularly in catering to the needs of customers with special requirements, such as a son with Asperger's autism. The store is noted for its pleasant atmosphere and the staff's willingness to go the extra mile to assist customers, whether it's helping a customer find a specific item or engaging with a young Pokémon card collector. While the experience may vary across different locations, the Arnold location, in particular, is praised for its thoughtful and attentive service. Overall, GameStop appears to provide a generally positive shopping experience for its customers.
The lady who helped me was very kind considerate and informative... it was raining and two other customers were there and without missing a beat .. she was able to satisfy all of the customers.. she was a one man band and everything was awesome...
December 2025
Got in and got out no problems 10/10 would recommend 👌
December 2025
Max is a rockstar!!! He was very helpful today with a difficult return that I thought would be a bigger issue but he took the time to figure it out for me.
I had previously left a 1 star review for this location but because of Max I deleted it and gave this 5 Star review.
