Petco is a pet health and wellness company offering a broad range of brand-name nutrition products and supplies for many types of pets. The store provides full-service grooming, veterinarian services, vaccination clinics, adoption services, and training classes. Many customers find the store associates to be friendly, helpful, and kind to animals, with one noting a professional was gentle during a nail trim. The store is generally described as clean and organized, with well-maintained animal habitats. Products are often in stock and at great prices, and customers appreciate the Petco membership which offers monthly rewards and benefits like free grooming after multiple visits. However, some customers wish prices were lower and have experienced issues like a misleading mismatch between online and actual store hours. A rare negative experience mentioned a cashier who was creepy and unhelpful.