Quest Diagnostics

Medical Labs
Hours: Quest Diagnostics is a convenient location offering a variety of lab tests, including COVID-19 antibody testing by appointment. The site provides routine lab tests, pediatric specialty tests, glucose tolerance tests, and wellness screenings, with some locations also offering biometrics such as height, weight, and blood pressure. Patients appreciate the ease of check-in and the availability of appointments, which often result in short wait times, especially at highly-rated locations. Several reviewers highlight the helpfulness and kindness of staff members, mentioning staff like Michael and Jamesha for their comforting and persistent assistance. These employees are praised for making patients feel cared for and solving problems efficiently. However, some experiences include longer wait times despite scheduled appointments, with reports of waits exceeding 20 minutes and the frustration of inconsistent service. Additionally, some patients note the need for better communication regarding sample collection procedures, preferring written instructions over verbal ones to avoid confusion. The physical environment of the clinics is generally clean and modern, with ample parking and easy access. While some wish for on-site restrooms due to long waits, overall, many find Quest Diagnostics a reliable and friendly place for lab testing, especially when they can secure quick, efficient service.

1. Arnold, Missouri