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January 2024 by Susan Flaucher
You can't ever get ahold of a person. It's all automated. My grandson had labs on1/4/24 and as of today 2/26 still no results have been sent to his ordering physician. I don't like doing business thrre
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January 2024 by Rin Tao
This Quest has too long of wait times, even with appointments. I've been at this location a few times and each time I go I make an appt in advance and every time I have to wait for 20 minutes plus all the while the TV screen is telling us how quick it is in and out when you make an appointment. No, not at this location!I also found it odd that when I had to bring back samples for testing, I was given rushed verbal instructions on the collection procedure, which were incomplete, and was given nothing in writing. Some of these tests they do are sensitive and they should give instructions on paper, not verbally half-hazard from a tech that just wants to rush you out of there and expecting you remember it all in detail.I do appreciate the physical location of this Quest Diagnostics though since it's easy to get in and out of and they have a large parking area. The waiting area is also clean and modern. I do wish they'd have restrooms located in the waiting room though because of the long wait times. It is a wait just to get someone to come to the keyed door to answer you if you need a restroom.
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December 2023 by Theresa Gilmore
Best Quest location hands down. Both times I've been here with an appointment the wait was so short. Today they even took me back before my appointment time. This is now my go to Quest because of my positive experiences!
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December 2023 by Arianna Chase
Jamesha was great! Very kind got me in quick and did not hesitate to help me when i asked a question.
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November 2023 by Clark Ammons
After setting up an appointment yesterday, I was able to check in and was in-n-out in less than just about some 10 minutes with a nurse who was able to draw up blood for the test with one try. If I need a test again, that's where I'll plan to go.
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November 2023 by Claire Ryterski
I came early for my appointment and was done before my scheduled time. Very efficient with the self-check in kiosks.
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November 2023 by Tiffany Gresham
Do not ever take children here. Staff does not know how to child's blood draw.
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July 2023 by Robert Griffin
Worst place ever don’t ever visit here they should shut down they’re racist discriminate never help you when you press the bell for help don’t have a phone number to get thru to talk to nobody it’s a sad set up I hope everyone in there falls ill and gets treated like garbage at the hospital just like y’all treat us
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July 2023 by dukenorris7
Worst place to go. Not friendly staff. They dont walk-ins. If the person with an appointment gets done, they wait and sit on their phones until the next appointment.WOULD NOT RECOMMEND.
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May 2023 by Katherine Cope
PREGNANT WOMEN BEWARE! I'd give a zero if that were allowed. I was told to come back at 10:10am to get my blood drawn for my glucose tolerance test. I arrive at 10am and proceed to sit in the wait room until 10:30am when the tech brings me back to tell me she was on break and the window for my blood draw has closed so I'll need to do it again. No point in scheduling anything, they'll still keep you waiting and then make you do the test all over again!
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May 2023 by Jeannette DePaul
Very rude. Very rude. Very short to me. She has a customer service job and she needs to be nice. Not Rude.
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May 2023 by Linda Leibach
I see why this place has some bad reviews. I had a 1pm appt. I needed help signing in on the computer after swiping the screen no one came to help me, they took a gentleman that had just walked in and took him before me and I had been sitting there for over 15min. they also took another lady that had checked in after I was there I will never come back here. HORRIBLE!!!!
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February 2023 by Robert searls
Took 4 sticks to get 2 vials. They got 2 vials on the 2nd try and then realized they used the wrong vial for 1 of them. They could not use that one and only option for their mistake was 2 more sticks. I will not go back to this location. A shame that my insurance makes me use them
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January 2023 by Dana Ramsey
I cannot fathom getting blood drawn, but Jim made it comforting by taking the time to speak to me and tell me stories. It was a quick conversation and a quick blood draw. Jim is the best. Thank you!
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October 2022 by Robyn Plummer
This was one of the most efficient places I have ever been to! I made my appointment online and used the Q R code from my confirmation to check in when I arrived. Within 3 minutes, I was called back and put into a room. The technician was very nice and chit chatted with me while entering my insurance information and my doctor's orders. I was on the road shortly after. If I need more tests, I will return to this location.