UMB Bank's Arnold branch offers a range of retail banking solutions, including checking and savings accounts, mortgages, auto loans, and credit cards. With a commitment to customer service since 1913, the staff is known for their thoroughness, knowledge, and respect. Reviewers highlight the exceptional service provided, particularly by a team member who went above and beyond to help resolve a fraud alert. Despite some busy times and longer waits, customers appreciate the friendly and helpful staff, making the experience worthwhile. Many prefer in-person visits over the drive-thru, as they value the personal touch from the associates at this location. Overall, UMB Bank in Arnold is recognized for its excellent customer service and support for both individual and small business banking needs.
I’ve been banking with Arnold UMB bank great service great customer service. I have no problems with them always been friendly and great to work with.
October 2024
On Wednesday 9/25/24 I went to the bank in regard to a fraud alert on my credit card. While there a young man went above and beyond to help me resolve this situation. His name is Dantonio White . He treated me with extreme courtesy and respect. I HAVE BEEN BANKING @ THIS BANK FOR OVER SIXTY YEARS
August 2024
UMB associates are always friendly and complete my banking needs in a fast and reliable manner!
