U.S. Bank Branch has earned a reputation for its friendly and pleasant employees, making it stand out among local banks. Customers appreciate the courteous and knowledgeable staff, who provide excellent service. The branch manager is noted for being patient and responsive, ensuring that clients feel supported during their visits. While appointments with personal bankers must be scheduled in advance, clients have found the in-person meetings to be productive and helpful. The staff's thoroughness in addressing financial needs and offering valuable recommendations has been particularly praised. Overall, U.S. Bank Branch is recognized for its top-notch customer service and a welcoming atmosphere, making it a reliable choice for banking needs.
I have called the Arnold location several times for 4 days now and they do not answer phones. My mother and a friend also said the same. Apparently they have more important things to do than speak with customers. Every other location I gave called answers right away. Only the Arnold location.
July 2024
The ATM is always broken. Today the outside machine won't take cash and the inside machine is out of service.
February 2024
No will ever call you back. No one ever answers the phones wen important business account issues