“Great Customer Service.
Joe and Chris were great with helping me out and giving the information I needed. Turned my bad day into a better one. Thanks guys.”
“So easy! I cracked my iphone screen and the phone display wasn't working at all (black screen, but could hear it ring and receive text notifications). I scheduled an appt online for the next morning, staff was super friendly, and my phone was fixed in less than 45 minutes. 10/10 - highly recommend.”
“Needed a battery ASAP while my car was running. Came in an hour before close, taller guy (Receipt said his name was Drake) helped me quickly and answered all my questions, super cool dude. Love coming to this O’Reilly’s, it’s close and the staff their are nice and knowledgeable all the time.”
“Got a flat tire on a Sunday; Labor Day the next day so no tire shop was open. The tire was beyond patching and neither my son or I knew how to replace it with spare. The folks at O’Reilly’s in High Ridge, MO have gone over and above with assisting me with questions and issues in the past. Ergo, they were the first I thought of for suggestions on what to do/where we could get the spare put on.
Their employee John came to the rescue! He volunteered to not only help get the spare on but taught both my son and I how to do it (it wasn’t the easiest because the jack that was supplied with the car when I bought it was pretty much trash).
He also referred us to a reputable tire shop to go to Tuesday rather than me having to go to a big chain shop which I’ve had bad customer service with before.
All this at no cost/tip! Thank you, John!”
“Thank you to the guys working today! I really wish I could remember the guy's name who helped me specifically, but for the life of me, it is just not coming to mind even though I specifically said it out loud so that I would remember it. I went in this afternoon to ask about changing a front light in my corolla. He was able to look up the specific light I needed for my car and after paying, he walked out with me and switched it out for me. THANK YOU! I really appreciate how quick and helpful he was and I know that if I ever need other auto part stuff, I can visit this location since it is so close to my house.”
“Right at closing on a Sunday night, our little family rolled into O'Reilly with car issues. My husband knew how to fix it, but it wouldn't have been possible without Jon and his coworker. Their assistance was awesome- even though it was after the store closed & way outside of their job descriptions. Little acts of extreme kindness are incredibly appreciated.”
“Where are the older guys at because these young dudes ain’t getting it. They told me that the Freon attachment was $60.00 with tax but when I went down the street to Autozone it was $9.00 and some change. Not a dummy”
“Jerry went out if his way to help me find the reason my csr was not running as it
should. He is knowledgeable about cars..
I am grateful that he was in the store that day,”
“These guys know what they're doing. You think it's just batteries, but they have so much more. I recently needed a new disc battery for my key fob. Got it, plus education, free installation, and info.”