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“Right at closing on a Sunday night, our little family rolled into O'Reilly with car issues. My husband knew how to fix it, but it wouldn't have been possible without Jon and his coworker. Their assistance was awesome- even though it was after the store closed & way outside of their job descriptions. Little acts of extreme kindness are incredibly appreciated.”
“Mark Ellis batteries was awesome. Had a dead battery on my car. After two trips to AutoZone and they could not figure out what was the matter with it I took her to Ellis batteries. Diagnose the problem as about battery. Technician mark replaced it within 30 minutes of me being there and gave me a great deal on the new battery. He also took pride and quality in his work and knowledge. Thank you Mark and Ellis Battery”
“I was my own worst nightmare of a customer, came in with an urgent battery replacement about 20 minutes before closing and Rich was nothing but kind, polite, and offered thoughts on the best replacement and worked diligently to help replace the battery in the cold and snowy weather. I’m really grateful for Rich and his patience and kindness tonight!”
“Great Customer Service.
Joe and Chris were great with helping me out and giving the information I needed. Turned my bad day into a better one. Thanks guys.”
“Staff was super helpful better the I have received in the past. I felt like they actually wanted to help even ordered extra of the part I got Incase I needed an extra.”
“Great customer service. Highly recommend. Went in for a vehicle vacuum hose replacement since mine dry rotted due to age and gentleman helped me find the right size.”
“I go to the O’Reilly Auto Parts in Arnold, MO pretty regularly, and every time I walk in, the team is helpful and easy to work with.
I especially want to give a shout out to Barb. She’s always friendly, patient, and takes the time to make sure I understand what I’m getting. Tim is great too, super knowledgeable and quick to help without making you feel rushed. And the store manager has clearly built a solid team. You can tell everyone works well together and actually cares about helping customers.
It’s just a consistently good experience. No pressure, no attitude, just people who know what they’re doing and are willing to help. Definitely my go-to spot.”
8AM - 5PM
116 Holloway Rd, Ballwin
Battery Stores
“These guys know what they're doing. You think it's just batteries, but they have so much more. I recently needed a new disc battery for my key fob. Got it, plus education, free installation, and info.”
“All star support. Needed a coil and spark plug for my wife’s Nissan Sentra after it was having a cylinder misfire. Received very friendly and professional support, and was in and out of the store within a few minutes.”
“Went in to O'Reilly auto parts to pick up some needed oil and cleaning supplies . Had what was needed , fairly fast service from counter person , and was out the door in short order .”
“I love going there my step dad John a.k.a seek and destroy was the manager before the one now. I always love seeing Pierre is always nice! I highly recommend him.”
“Everybody was great there. Very professional fixed my phone screen for a Tmobile warranty. Set-up a time to have it fixed and it was done in 20 min after my set up time. wow. Couldn't of had a better experience. Jeff also filled me in on some of the many battery charging systems they have for my boat, utv etc. Was a great experience. Thanks and keep up the great work.”
“Got a flat tire on a Sunday; Labor Day the next day so no tire shop was open. The tire was beyond patching and neither my son or I knew how to replace it with spare. The folks at O’Reilly’s in High Ridge, MO have gone over and above with assisting me with questions and issues in the past. Ergo, they were the first I thought of for suggestions on what to do/where we could get the spare put on.
Their employee John came to the rescue! He volunteered to not only help get the spare on but taught both my son and I how to do it (it wasn’t the easiest because the jack that was supplied with the car when I bought it was pretty much trash).
He also referred us to a reputable tire shop to go to Tuesday rather than me having to go to a big chain shop which I’ve had bad customer service with before.
All this at no cost/tip! Thank you, John!”
“I woke up today 2/11. And googled and grateful a good and reasonable place to get a new headlight bulb put in. Googled suggested O'Reilly's. Got there about 845am. And I hate that I forgot the nice mans name, but he was at the register. He showed me the bulbs available and prices. They only had one out of the cheaper ones. He went behind the counter and found me another. After I paid he put them both in. It was cold, I felt bad. But he was awesome and I appreciated him so much. ☺️”
“I needed a battery for a very old APC UPS. The original battery was long gone. I brought it into the store and a very helpful employee (I wish I'd gotten his name) worked with me for a good 10 minutes to find the right battery. He tried more than one to find the biggest one that would fit. You can't get that kind of service buying from Bezos' place! I have two other similarly old APC UPS devices so when their batteries die, I'll be back. I know some people replace the whole unit when it starts beeping but you can just replace the battery and save $30.”
Battery Stores
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“Thank you to the guys working today! I really wish I could remember the guy's name who helped me specifically, but for the life of me, it is just not coming to mind even though I specifically said it out loud so that I would remember it. I went in this afternoon to ask about changing a front light in my corolla. He was able to look up the specific light I needed for my car and after paying, he walked out with me and switched it out for me. THANK YOU! I really appreciate how quick and helpful he was and I know that if I ever need other auto part stuff, I can visit this location since it is so close to my house.”