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“Great store! Great business. I bought 2 new Duracell motor cycle batteries in 2 days from 2 batteries bulbs and more locations . Both ballwin and Creve Coeur locations were great.”
“I needed a new screen on my Galaxy phone and I'd heard that Batteries Plus does that type of work. They repaired it and gave it back to me with a brand new screen and a fresh battery in less than an hour. My 5 year old phone looks brand new once again.”
“I needed a battery for my vehicle. O'Reilly had the one I needed at a reasonable price.
My expectations and needs were fulfilled.
The car is now running great with a little help from my son.”
“I wanted to take a moment to recognize Hunter at the Eureka, MO O'Reilly Auto Parts location for the exceptional service he provided during a recent battery replacement.
The day was extremely hot, around 100 degrees with very high humidity. It was so humid that I was sweating just standing in the shade. Despite the challenging conditions, Hunter remained professional, patient, and focused on helping me get back on the road.
During the battery replacement, he encountered significant corrosion on the battery terminals. While removing them, one of the terminals snapped. Rather than treating it as a problem or inconvenience, Hunter immediately went to work finding a replacement terminal in the store and assisted with installing both the new terminal and the battery.
Throughout the process, he maintained a positive attitude and never once complained, despite the extra time and effort required. Thanks to his knowledge, resourcefulness, and willingness to help, I was back on the road in approximately 20 to 30 minutes.
Hunter's commitment to customer service turned what could have been a frustrating experience into a very positive one. Employees like Hunter are a great reflection of your company, and I wanted to make sure his efforts were recognized.
Thank you, and please pass along my appreciation to Hunter for a job well done.”
“Thank you to the guys working today! I really wish I could remember the guy's name who helped me specifically, but for the life of me, it is just not coming to mind even though I specifically said it out loud so that I would remember it. I went in this afternoon to ask about changing a front light in my corolla. He was able to look up the specific light I needed for my car and after paying, he walked out with me and switched it out for me. THANK YOU! I really appreciate how quick and helpful he was and I know that if I ever need other auto part stuff, I can visit this location since it is so close to my house.”
“My windshield wiper ripped from the ice accumulating on my windshield on this 3 degree snowy day. My husband told me to go to O'Reilly Auto Parts because they helped him in the past. A gentleman named Scott had just finished helping another customer in the freezing cold and he went back out to put the new windshield wiper blades on my vehicle. Now that's customer service. Thanks again Scott.”
“Right at closing on a Sunday night, our little family rolled into O'Reilly with car issues. My husband knew how to fix it, but it wouldn't have been possible without Jon and his coworker. Their assistance was awesome- even though it was after the store closed & way outside of their job descriptions. Little acts of extreme kindness are incredibly appreciated.”
“I went in to get new wiper blades. The young man that assisted me was very polite and helpful. He changed the blades and engaged in brief but pleasant conversation. I moved here from NY a few months ago. We tip everyone. When I went to hand him a tip he didn't want to take it. I will definitely come back for future car needs.”
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“These guys know what they're doing. You think it's just batteries, but they have so much more. I recently needed a new disc battery for my key fob. Got it, plus education, free installation, and info.”