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April 2024 by Tony B.
Customer service is terrible. Latest issue is they refuse to credot my Lowe's rewards for a $2000 online order because I didn't log in. Despite the order containing my name and address. Would be simple to credit however they refuse after several dealings with their customer service.
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February 2024 by Kellie Heald Hock
I used their key cutting kiosk to make two extra keys. I loved the ease and variety of images for the keys. I knew my daughter would like a particular image. I selected it for her.
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February 2024 by Geoff Crites
We bought a new washing machine. The purchase and delivery were fine. Once we tried to run it a couple days later, I realized it was defective. When I called the store to inquire about trading for a replacement, they proceeded to tell me I had to contact LG for help. I pointed out that I had purchased it from them, not LG. Bottom line, I will do my best to never purchase anything from Lowes again because they refused to stand behind their product
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February 2024 by Betty Stocker
Give a big shout out to Mike, he was stocking some items up on a ladder and stopped to help me find the right mailbox. Was there on February 13.
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January 2024 by Clay Babin
Got some great service here! They were slow, so me and a friend had 2 friendly guys helping us get/load 6 bags of salt and 4×60 lb sand bags.
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January 2024 by max raniero
One of the best in town
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January 2024 by Banjo popoola
Nice service
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January 2024 by Don F
Too much unmarked merchandise.
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January 2024 by Lubomir Dragnev
I love the service. I seldom know the product name I need and never where to find it. Luckily, the associates do.
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December 2023 by Timothy Henry
Very ignorant lady working by self checkout this morning
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December 2023 by Eric Stombaugh
Frequently need to stop in for local customer's supplies.Always find the employee's friendly helpful and most times knowledgeable unlike several competitor's locations.
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November 2023 by Guy Houser
This Lowe’s is right next to me. So I end up going here a couple times a week, due to the convenience. This place is a very poorly run establishment. Morning shift has a ton of people working but none of them do anything besides talk to each other. Majority of them are not very nice. The items in stalk, brochures, etc. Are never stalked properly and no one can help with simple tasks. I have used the self checkout kiosks and the person running it has no authority to help, they have to call a manager to help and the manager is no where to be found. 2 star only due to convenience. I’d rather drive 15 minutes to a different place.Some people have been very nice. But the morning crew is very tired it seems.
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November 2023 by Mykk C.
Me and wifey wanted to purchase 1 of the new Spinning Brush tools. Even though the store's website said that they had em in stock, there were none on the accessible shelves.Store employee 'Rick" came to our rescue and searched until he found 6 units high up on the stock shelves, where they obviously store units.He was awesome, even entertaining us with funny one liners, prompting me to advise him that "he missed his calling!" LolNot to mention that the lady in Customer service, kept making sure that we found everything successfully! Sweet Lady, indeed!Overall, AWESOME EXPERIENCE!As consumers, we rarely get the enjoyment of expert customer service. Today, WE DID!AAA++++
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November 2023 by Patrick Nelson
Ron from delivery and the gentleman with him did an awesome job delivering, and seeing up my new washing machine. They are fast and friendly.
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October 2023 by Melanie Whitney
Andrea in Lawn and garden was so helpful. A five star employee. She helped me find plants and helped me know which required sun or shade or both.
