Central Bank, a privately held bank holding company based in Jefferson City, Missouri, is praised for its exceptional customer service, particularly at its Belton, MO branch. Customers frequently mention Jake, an employee known for his outstanding support and friendly demeanor. Reviewers appreciate his willingness to go above and beyond, such as sitting on hold with Apple to resolve a banking app issue, reflecting a commitment to customer satisfaction that is rare these days. The welcoming atmosphere at the branch is enhanced by the manager, who also receives compliments for his helpfulness and kindness. Overall, Central Bank is recognized not only for its community banking services but also for creating a positive banking experience, making it a favorite among its customers. With over 140 branches and a focus on delivering leading-edge technology, Central Bank aims to meet the needs of its clients in Missouri and beyond.
Brad Wire, Banking Center Manager, has gone above and beyond with his professionalism and knowledge to help our family with our banking needs.
April 2024
My company banks with central bank so I come weekly to make company deposits. Jake always gives the best customer service and is wonderful to speak with on a regular basis. I look forward to making deposits because of him and all the employees here.
March 2024
We called in today regarding our account and spoke with Jake. He was extremely helpful, and provided excellent customer service. He went above and beyond to help us with our situation. I would highly recommend central bank of belton Missouri!
