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“So my review is more for the customer service standpoint. We just started with them as they service our new address we are actively moving into. The sales rep who we purchased with at their 833 number was amazing! As well, Keisha in the call center in Up State New York also chefs kiss amazing and Saude in the repairs fantastic. Now the gentlemen that I didn’t get their names from 8/25 and 8/28 terrible. Gave me a bad taste in my mouth about this company. As I said this is new service. We are moving it’s stressful already. Don’t lie to your customers about scheduling their service start just to get them off the phone. I deal with hateful customers all day and I still remain professional and loyal to what I say I’m going to do.”
“Destiny the manager at the Belton store ordered a screen protector for me after my ordeal at the Grandview location.She is very professional and patient,I will most definitely be visiting this store in the future!”
“The employee Kennedy is amazing!! She solved a problem I was for weeks. She listened to everything I said so I didn’t have to repeat myself and worked on the issue for a while. I appreciate the patience and dedication she had to solve my problem.”
“Visited this store to upgrade my phone. Johnny was amazing and provided excellent customer service. He was friendly, knowledgeable and patient with all of the questions we had.”
“Chelsea helped me today buy a new iPad. She was entirely professional. It was the best experience I have ever had bang any kind of technical thing she could not have been nicer. She went over and above board to help me and I appreciate her very much. I’ll try to deal with her in the future. Every time I possibly can I can’t imagine anyone any better.”
“You should definitely go see Chris. He is the kindest and most pleasant associate I have ever worked with. Definitely not pushy and helped me find everything I needed! Great experience!”
“Angel help me this AM, when I was reeeally in a spot. I'm a touring musician, and am in a different city every night, and knowing I was leaving town at noon, she pulled all the stops to try to help me get a new phone on a manufacture defect, before I left town. THANKS AGAIN FOR ALL YOUR HELP!”
“I came into your store today with a problem. Your employee was so kind. I really appreciate him. He is representing your company well. If you have something special for great employees he deserves to have it thank you so much his name is Shihab”
“The gentleman at the spectrum store helped my mother's cell phone issue she needed to change the number and the Gmail address on the phone.
As it turns out we found out about selective calling on Monday and it's a beautiful feature now no scammers or anyone trying to sell anything
can call my mother since they're not on her list.”
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“Johnna, Emilio, Slade and the whole team made my purchase phenomenal. All of them were extremely kind. Attentive, and tailored an experience just for me here. Employees like this is what makes getting a new phone exciting.”