“So my review is more for the customer service standpoint. We just started with them as they service our new address we are actively moving into. The sales rep who we purchased with at their 833 number was amazing! As well, Keisha in the call center in Up State New York also chefs kiss amazing and Saude in the repairs fantastic. Now the gentlemen that I didn’t get their names from 8/25 and 8/28 terrible. Gave me a bad taste in my mouth about this company. As I said this is new service. We are moving it’s stressful already. Don’t lie to your customers about scheduling their service start just to get them off the phone. I deal with hateful customers all day and I still remain professional and loyal to what I say I’m going to do.”
“The manager Chris at the store in the Grandview location was extremely informative and courteous as well as professional when dealing with my Internet issue... T-Mobile need more managers like Chris, and I will tell all of my friends and coworkers about Chris and his professionalism at the Grandview location, thanks!”
“I visited the store. Good service with the girls and the promotions. Good offers. I recommend going to that store. They are very friendly and help you with any problem with the device”