Blue Springs Ford is a family-owned business with over forty years of experience serving drivers in Kansas City and surrounding areas. They offer a wide selection of the latest Ford models alongside high-quality used cars, trucks, and SUVs, catering to various needs and budgets. Customers have praised the dealership for its knowledgeable and professional staff, particularly highlighting the exceptional service from salespeople like Lacey and Stuart Coleman. Many reviews commend the attentive and friendly approach taken by employees, making the car-buying experience enjoyable. However, some customers noted issues with appointment times in the service department, expressing that wait times can be lengthy even with scheduled visits. Overall, Blue Springs Ford is recognized for its commitment to customer satisfaction, making it a recommended destination for purchasing a vehicle or seeking reliable service.
I arrived 15 minutes early for an appointment I had made at 10:30 a.m. for The Works pkg. It was noon before my car was done. I don't think it does you any good to make an appointment--I have gone here in the past without an appointment and it took about the same amt of time.
October 2025
I spoke with Kendra and she was absolutely wonderful to talk to. She was incredibly kind, attentive, and professional the entire time. I really appreciated how genuinely she listened and how pleasant she made the whole conversation.
October 2025
Wonderful from beginning to end! Easy to schedule, great communication and lovely people!
