Cricket Wireless Authorized Retailer has received mixed reviews regarding customer service. Some customers feel that employees do not take enough time to understand their needs when selecting a phone, leading to frustration with outdated devices. However, many customers highlight exceptional service from specific employees, like Nubia and Nathan, who provide thorough assistance and help with plans. Nubia was praised for her dedication in resolving issues and setting customers up on the ACP plan, resulting in free phones and service. Overall, while experiences may vary, there are dedicated staff members who have made a positive impact on customer satisfaction at this location.
Went in tonight to buy a couple phones and the guy that helped us was GREAT customer service! Highly recommend this location.
September 2022
Nubia was awesome and took the time to help me with my problems. Got phone figured out and got me set up on the ACP plan and I received a free phone and free service. Thank you Nubia! Great customer service
August 2022
Nubia was awesome and took the time to help me with my problems. Got phone figured out and got me set up on the ACP plan and I received a free phone and free service. Thank you Nubia! Great customer service
