Equity Bank is a rapidly growing regional bank that has been serving customers in Kansas, Missouri, Arkansas, and Oklahoma for over a decade. The bank takes pride in building strong relationships with its customers and working side by side with them throughout their communities. Equity Bank offers a range of consumer and commercial banking services, and its teams are always available to assist customers, whether they prefer to call, visit in person, or conduct their banking online. However, some customers have reported encountering issues with the bank, such as unexpected fees for paper statements and difficulties in loading their Wisely cards. Despite these challenges, the majority of customer reviews highlight the exceptional customer service provided by the bank's staff, particularly Kristen, Amber, Dana, Pam, and Parker, who have consistently gone above and beyond to help customers with their banking needs. Overall, Equity Bank is praised for its friendly and knowledgeable staff, making it a highly recommended choice for both personal and business banking.