Journeys is a highly praised shoe store known for its exceptional customer service. Many shoppers have noted the staff's willingness to assist, especially with special needs customers. Employees are described as knowledgeable and helpful, going above and beyond to ensure customers find the right products. One customer highlighted the impressive support given to her daughter in locating Ugg slippers that had been sold out for months. Another shopper appreciated the quick assistance provided while managing a group of children. The store has also been commended for facilitating online orders when specific sizes are unavailable. Overall, Journeys is recognized for creating positive shopping experiences and fostering a welcoming environment for families.
Whoever helped us was the BEST!!! he definitely went the extra mile in helping all five of us get our shoes. Almost all of our shoes and our so is had sales on them.
May 2026
Luke helped me pick out the perfect shoe for work and the lake. He was helpful and made the experience fun. I will buy all my shoes from journeys at the landing now!
May 2025
Very knowledgeable and very helpful!
We walked in with our 5 kids and they jumped to help us immediately. A+++++
