Residence Inn by Marriott Branson offers a mix of experiences for its guests. The hotel is clean and features standard Residence Inn amenities, including a kitchenette in the rooms. While the hotel is older and in need of some renovations, many guests appreciate the friendly and gracious employees who provide excellent customer service. Notable staff members have been recognized for their helpfulness in resolving issues, making stays more enjoyable. Breakfast is generally well-received, but some guests feel it could be improved. However, there are some drawbacks; room service is not daily, and the gym is small. Additionally, some guests reported issues like broken AC, an out-of-order hot tub, and cleanliness concerns in certain areas. Despite these issues, many guests express a willingness to return due to the overall positive atmosphere and location. The Residence Inn by Marriott Branson is a good choice for both business and leisure travelers looking for a convenient and comfortable stay.
It’s an old property have many outdated maintenance issues. Broken tiles, noisy hvac room Sofa beds are not comfortable as they are old restrooms need major upgrades that the usual Marriott maintenance levels. Breakfast and front office are great.
June 2026
Leslie, provided great service for breakfast. Very attentive and customer friendly.
Front desk individuals were very customer oriented. The kindness and friendliness made you feel part of a family.
May 2026
Room was decently clean with a full sized fridge, stove, microwave and necessary utensils and dishes to eat. However, the kids were so excited about to pool and when we walked in, it was green and smelled of cat pee. We suffered through that for 2 swims (for the kids) and couldn't handle the smell aftert that.
