Optimum, a telecommunications company based in Branson, MO, offers a range of services including cell phones, accessories, internet, TV, and mobile plans. Customers can visit the local store and receive personalized support from the Retail Specialists. Optimum is known for providing reliable and fast internet services, with some customers reporting speeds of 70-130 Mbps when using an "aftermarket" router/modem. The company has recently taken over Suddenlink, improving the overall quality of the internet service compared to the previous provider. Customers have praised the helpful and responsive customer service, with one customer mentioning that a local representative saved them $60 per month on their previous provider. Overall, Optimum appears to be a reliable and customer-focused telecommunications provider, offering a variety of digital entertainment solutions to the Branson, MO community.
Friendly people; I walked in and was immediately greeted and immediately waited on. They quickly understood my problem and knew exactly what I needed, and was able to resolve my problem right then & there.
March 2024
Lots of difficulty with online and in store customer service. Decided that HULU was a better option for me.
March 2024
Hollie did an amazing job helping me switch from AT&T to Optimum! It took some doing, but she got it done! Also saving $100+ a month by dropping AT&T. I can't thank you all enough!
