Verizon offers mobile, 5G home internet, and business services. Customers can schedule in-store appointments or place online orders for pickup, delivery, or shipping. Reviews highlight excellent customer service, with staff taking time to fix problems and providing helpful, efficient assistance that gets customers in and out quickly. Some describe it as the best experience in over a decade. However, experiences can vary, with one report of a busy store where a customer with an appointment was not greeted promptly and could not get help switching service in person, needing to call customer service instead.
Eric at the Verizon Branson store was so kind and helpful! I quickly got on the wait list when I entered (by a kind lady with beautiful silver hair), got my business taken care of quickly, and was on my way! The kindness and non pushiness will make me consider doing more business here!
June 2026
I am unsure of how much Adam is being paid, but it is not enough. He was very helpful through the entire process and made life a whole lot easier, can't say enough about how helpful he was
