UScellular is a service provider that connects 5 million people, businesses, and government operations with an award-winning network. The company focuses on providing exceptional service through real humans and offers a range of products, including the latest smartphones, accessories, high-speed internet, and connected home solutions. Customers have praised the staff for their outstanding service, particularly highlighting individuals like Kylie, Austin, Jody, and Brad for their dedication and support. Kylie received recognition for her excellent customer service while helping customers with new phones and data transfers, even while managing a busy store. Jody was commended for her compassionate assistance during a vacation-related phone issue, making a lasting impression on a customer. Austin was noted for his professionalism and effort in both acquiring and retaining business, impressing customers with his informative and patient approach. Overall, the team at UScellular in Ada and Branson is known for being helpful, kind, and dedicated to resolving issues, making it a great place for wireless needs.
Zach was awesome i went in to buy a new screen protector for my 25 ultra. He was very professional and showed me my opinions of the screens and had Great costumer service. Thank you Zach
July 2025
Kylie wss our customer rep. She did an excellent job in getting us a couple of new phones. She transferred our data, set up our plan and answered all questions we had. Kylie was only rep in the store and she did a great job of multi-tasking as other customers were in the store also.
July 2025
The staff is very patient and I really enjoyed getting a new phone with these guys.
