Verizon offers mobile, 5G home internet, and business services. Customers can schedule in-store appointments or place online orders for pickup, delivery, or shipping. Reviews highlight excellent customer service, with staff taking time to fix problems and providing helpful, efficient assistance that gets customers in and out quickly. Some describe it as the best experience in over a decade. However, experiences can vary, with one report of a busy store where a customer with an appointment was not greeted promptly and could not get help switching service in person, needing to call customer service instead.