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“Dan was very helpful, not only did he walk me through the process of getting renter insurance for my first time he also made it a welcoming environment to talk about life. Thanks Dan”
“This agency quoted me a price for full coverage on both vehicles that will save me a considerable amount of cash. I signed on without having to leave my home. It was a very smooth and easy process.”
“Rachel took over for my previous agent, I have nothing but great things to say about her and her team! Communication is always quick and easy. Its a pleasure to have her as my agent ☺”
“Affordable and excellent customer service!
Mike and Cassandra go above and beyond to answer all questions and concerns. They genuinely care about you as a person. They are knowledgeable and provide valuable recommendations.”
“Everyone there was so kind and knowledgeable. Gladys who answered the phone was very helpful and professional. Maceo was very knowledgeable with getting me the information about the drive safe and save program. He did a great job of explaining all of the details. He also guided me through the process of getting everything I needed from the dealership. He was very familiar with all of the terminology. I am happy to have them as my new insurance agents.”
“Evan Richmond and his staff have always been helpful. We feel comfortable insuring home & autos with State Farm's agent Evan. They've always been available whenever we need advice”
“We were Andrew's customers for many years and couldn't have been happier. He and his staff were always super-responsive, answered our questions, and helped us navigate a few claims. We're moving out of Missouri and need to switch agents, and we'll really miss this terrific relationship.”
“I had a great experience working with Noel. She was extremely helpful, professional, and quick to respond whenever I had questions. She made the entire process easy and stress-free and kept me informed every step of the way. I really appreciate her promptness and willingness to help.”
“We use Ron Jones for Auto & Home insurance. Never had a single issue he couldn't help us with. Cares about his customers & the community. You can't go wrong with Ron & Anita Jones!”
“My husband, my sister & my parents all have gone through Leach Insurance for decades. Jim Leach, his son & the other associates are all very kind & consistently help us receive the best possible insurance for our vehicles & home.”
“5 Stars – Outstanding Customer Service!
I had a wonderful experience working with Cindy at State Farm! After having a Class 3 impact-resistant roof installed, my contractor recommended I reach out to my agent to ask about a discount on my residential insurance premium. When I called Cindy, she handled everything immediately and with such grace! She promptly sent over the exact documentation needed for my contractor to sign so my premium reduction could be processed without delay. Cindy made the entire process seamless, friendly, and efficient. The State Farm insurance team truly takes care of their customers. Highly recommend!”
“Janet Vinciguerra and her team are amazing! They make insurance simple and stress-free. Janet takes the time to explain everything clearly, always finds the best coverage for my needs, and treats me like family. Highly recommend her for anyone looking for a reliable, caring State Farm agent!”
“Kevin Bourbon was so helpful in walking me through different insurance options and scenarios. He really took the time to explain and answer all my questions. Great experience!”
“Mike Cassara is my agent he's awesome he is always quick with any response I don't have to wait even a day to hear back when I request anything from him he continually asked if there's anything that needs updated he is truly a caring agent..thank you Mike appreciate u and God Bless”
“Kyle Bauer was great to work with! Easy communication, thorough explanations, and attention to detail. He saved us a ton of money on our auto insurance premium with the same coverages. Not an easy feat with 3 teenage boys on our policy!”
“Keanna was very helpful and helped me and my family at a very difficult time. We have transfered our home and auto to American Family and hope that we have a great relationship with you all.”
“From Florissant to Ofallon- I’ve always had a great time and experience with Colleen and her team. She’ll make sure you are taken care of in the right way. Thanks Colleen for everything.”
“I just have to say Thank You to Craig and Nancy!! My husband and I have been with American Family for over 30 years and each and every time we have needed to use our insurance Craig and Nancy have always been just a phone call away and ready to help. I don't think we give enough credit to how important they really are...they see us at our worst, when bad things have happened and they always have our back. Craig and Nancy do it with grace, dignity respect and most of all Heart! If everyone did business the way they do, the world would be a better place.”
“I am so happy I switched to this agency. Customer service is top tier and the personalized attention to detail was a pleasant surprise. The rates were competitive if not better than other companies I’ve tried in the past. I highly recommend!!!”
“When I call the office, I talk to a real person immediately which I always appreciate. Shout out to Avery who helped me resolve an issue, and it required a lot of persistence on her part.”
“Steve is an excellent agent. He is timely in his response to all questions and is easily accessible at any time. He treats each client like family. I highly recommend going to Steve for all insurance needs.”
“Bob has been my insurance agent for several years, and I couldn’t ask for anyone better. He genuinely cares about his clients and always goes above and beyond. From my past experience with filing claims, he made the entire process smooth and stress-free. His support and responsiveness truly set him apart.”
“I had a significant amount of hail damage and Jon was efficient and professional with filing my claim. He also keeps me up to date and informed regarding my home owners, auto, and life insurance coverage. Highly recommend this man!”
“I highly recommend working with this agency and Mr. Fuqua. He is very knowledgeable and wonderful at explaining products, services, and investments. I'm the type to take my time and research what I can on my own in attempt to ask good questions. He must have the patience of a Saint because he didn't seem bothered by and took the time that I required. A good balance of following up and giving me space to consider and decide. I'm super thankful and satisfied with the service.”
“Today I worked with Ann to make some changes to an existing policy. She was an absolute delight. She accommodated my every request with a kind demeanor and perfect professionalism. I wish I could give another star just because of the level of customer service. 10/10 recommend! Thank you, Ann Nichols.”
“I use this company for all my insurances (auto, home, life, business, health, and now retirement) they are absolutely fantastic! They are my team!!! Everyone I've met is amazing and happy to help!Thanks to the team for everything! I recommend you to everyone I talk business with!!”
“My State Farm agent and my mother's is located in my hometown in Central Illinois but I needed to get a form printed for my mother when she was visiting Creve Coeur over Labor Day weekend. The home office said that my mother could contact any State Farm location to obtain this form. I contacted Leianna through the State Farm website to see how I could get this form. Her response to the web inquiry was very quick and she walked me through obtaining the form for my mother even though Leianna is not our State Farm agent. Leianna's office is actually walkable from my home but I have been with my State Farm agent since I was 16. This experience just reminded me why I continue to use State Farm no matter where I live! Thank you Leianna!”
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“Kathy Bowden and her staff were very accommodating with what we wanted. If they didn’t know, they reached out to someone that did know the answer. Everyone that we met at the office was friendly and kind. Would recommend this State Farm office to all!”