PNC Bank aims to help customers manage their finances through a range of products, services, and digital solutions. Many customers appreciate the friendly and welcoming atmosphere at this particular branch. The staff, including individuals like Kelsey, Kayla, Shermira, and Kenya, are noted for their excellent customer service and professionalism. They greet customers by name and handle challenging situations with composure, even when faced with difficult clients. However, some customers express frustration regarding the bank's ATM services, specifically the inability to accept cash deposits on weekends. This limitation can be inconvenient, especially for those who need immediate access to funds. Despite this issue, many customers still value their experience at PNC and are committed to using the bank for their financial needs. Overall, this branch is recognized for its dedicated staff and friendly service, although improvements in ATM availability could enhance customer satisfaction further.
The staff here were absolutely pleasant to work with. Thank you, Shermira and Kenya, for such a smooth and professional transaction this morning.
July 2019
It seems like a great place to bank has a small bank feel with a large bank presence all the bankers remembered my name and were ready to assist me when i came in,The branch manager Angie Fierce sat down with me and helped get me started on a path of financial success. I highly recommend them to anyone for business or personal... read full comment
July 2019
It seems like a great place to bank has a small bank feel with a large bank presence all the bankers remembered my name and were ready to assist me when i came in,The branch manager Angie Fierce sat down with me and helped get me started on a path of financial success. I highly recommend them to anyone for business or personal... read full comment