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February 2024 by kyra
They don't ever answer the phone in the pharmacy. Very difficult to refill a prescription. Their website doesn't recognize my prescription and neither does the automated system. I need my inhaler. Why is this so challenging? Hire someone to answer the phone.
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February 2024 by Le'Chell N.
So, I had to unnecessarily visit this store twice because the lack of help from the workers at the cash register. I went up to the store to place $800 on my debit card to pay my rent and I made that clear when I went to Walgreens. The employee advised me I could ONLY put $500 on my card. I went ahead and completed my transaction plus paid for the $4.95 transaction fee which is ridiculous. So, I called my card because before I went up to the store yesterday I chatted with my cardholder and was told I can put up to $1500 onto my card. My cardholder then asked me if I tried another transaction I told her “NO” because I was advised from Walgreens I can ONLY put $500 on my card each day. So, I called another Walgreens and asked how much money can I put on my card. The worker advised me $1000 but it has to be separate transactions which is a total rip off. I went right back up to the store 30 minutes later and immediately asked for the manager who I found out when she walked out was the initial worker who assisted. I explained to her I was pissed because this was an inconvenience to me having to leave back out my house for the same thing. She and the other lady seemed to NOT CARE and the worker who assisted this time her name was Angie wanted to go back and forth with me and had the nerve to “hold my $100 bills against the light that I just got from the BOA ATM she acted as if I was adding fake money on my card the manager didn’t even do that when I first went in initially so FYI I know she was doing that to be mean spirited” mind you she was already cocked and cross eyed. I called and made a complaint to the number on my receipt. The manager didn’t even take the time to give me the actual corporate number to call when she was the one who inconvenienced me. The whole interaction was unprofessional and I see why a lot of there stores are closing!
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February 2024 by Ms Jaye
This pharmacy drive-thru is THE WORST! Today on Thursday February 8, 2024 at 5:45 p.m. the pharmacy assistant who is working the window is having a full unnecessary conversation with a customer she should tell to pull around! Unbelievable! Holding up the line! It was like this yesterday! The slowest pharmacy drive thru EVER
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January 2024 by Amy Kentch
I love Ms Tracy & miss that Tom is no longer managing at this one. I've rarely had bad service that this location.
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January 2024 by Rebecca Michaca
Worst Walgreens customer service I have ever experienced. Very rude comments from the night manager about my kids. Needed to use restroom because my 4 year old was about to wet himself. She finally allowed us to use the “non-public” bathroom after my son was frantic. We made the comment that he was going to pee himself to which she replied “well where did he pee?!” Very rudely. She also rudely asked my husband why we were there.all of this isn’t even the extent of her rude comments. I used to work at Walgreens and this is definitely not the way Walgreens employees behave. If it wasn’t a door dash order we were doing, they NEVER would have gotten my business. (Side note: the front cashier was actually very sweet. We appreciated her.)
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January 2024 by Meredith Vietmeier
They don’t care about their costumers or how long they have been costumers or about how much money SICK people put in their pockets. I have had one too many experiences of just rude ignorance. 23 years of using this pharmacy & they are just letting it go down hill by hiring ignorant people who are disrespectful. Sick people coming through a drive through do not deserve attitude & disrespect. I understand your job might be hard, but so is being sick & that is why I am using you guys in the first place ? all my prescriptions are being transferred to another pharmacy, I will never go back there again.
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January 2024 by Amanda Randazzo
This pharmacy has gone way downhill. I’m not sure if they had a change in management or not but it takes them over 24 hours to fill important prescriptions. I will be looking for somewhere else because this is ridiculous.
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November 2023 by Tracy E
One star is too many for this place,not just this location. My daughter's doctor call a medication in a day and a half ago,and all I get is a text 4 hours after it was sent that there was an insurance problem no action on my part was needed. I was on the phone for 40 minutes on hold and then was hung up on. I drove down here and have been waiting for an hour. Was told they contacted the doctor to get the problem taken care of. It wasn't even an insurance problem. This place is the worst. Don't go here!!!! I will not be back.
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November 2023 by Lynn Miller
Drive thru pharmacy is a waste of time, no one answers the phones and when you finally do get to talk to someone, they're rude! Definitely changing pharmacies.
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September 2023 by Kim Barrett
Why on earth would you make this a clinic when you can NOT even handle basic prescriptions? There’s a clinic right next door with full ER Capability yet I’m waiting FOUR DAYS for an antibiotic because nobody puts notes in the computer?
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May 2023 by River Russell
The employees are nice, but it is an absolute pain to get birth control from the pharmacy. Walgreens is a Christian-owned business so they are allowed to refuse to fill things by finding loopholes. Every time I request my birth control for my bleeding disorder, they say “it’ll be ready tomorrow”. I wait until tomorrow. “It’ll actually be ready tomorrow, sorry we’re so busy!” And it’s a constant cycle of “wait until tomorrow” until I have to start taking pills from an expired pack I keep in case this happens. Walgreens messed up my cycle so bad by doing this. It doesn’t happen to anything else I get through there, except sometimes vyvanse which is understandable during the shortage.
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May 2023 by Nora Woodworth
Bad service and the employees seem like they could care less about customers. Lazily walking around the store and conveniently 'on break' any time you ask for assistance. When I worked at Walgreens this behavior would never fly. Management has definitely become too lax and it has gone downhill.
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April 2023 by Anon A.
Justin in the pharmacy was absolutely amazing and really took his time with me and my friend to ensure we were able to get the medications we needed to start treatment
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April 2023 by Charliss Cooper
This location poorly treats people there pharmacy technician named “LISA” is very rude,your medication is never ready,the customer service and treatment of the elderly is sad and wouldn’t refer a dead dog hear..
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January 2023 by Mike Quigley
Service at Walgreens has gone downhill for years now. The attitude of the workers is not great most of the time either, especially if you ask for anything that isn't easy.I had a coupon for colonoscopy prep medicine. Evidently it was 2 days past expiration so they would not honor it. The other coupon I had was for CVS only, I should have gone there. I had to pay $60. This was after I took prescription to Walgreens at Old 94 and Muegge. I told them I needed it Friday they said ok. Then when I go to get it Friday I’m told it won’t be ready until Monday, the day of the colonoscopy. I told them that would not work I need it today. So they said the Bridgeton store would fill it.After 35 years of using Walgreens for my prescriptions, I am done.