“It was a typical Barnes & Noble. I did need help looking for something and the staff was super friendly and helpful locating the book I was wanting. When I went to check out the lady was super nice and we were talking about books we liked. It was an ok experience over all.”
“Incredibly helpful and understanding. I ordered an item and did not receive it. I emailed customer service about it and was given the run-around for three months before I filed a complaint. As it turns out, the customer service is not a company made up of employees in the bookstore, but a separate entity. I drove to the store to see about getting my item, or at least my money back. The man who helped me was incredibly apologetic and very kind. Not only did I get my item, I was refunded for it as well.”
“Owner is very friendly, informative, explained how things work with buying/selling used bookstore, store was clean and organized, had a good selection, even some children's books too.”