COVID-19 Drive-Thru Testing at Walgreens receives mixed feedback from customers. Many praise the pharmacy employees for their wonderful customer service, highlighting their friendliness and respect towards customers. Shoppers appreciate the good selection of products, although some report that shelves are often understocked, with certain items completely unavailable. The drive-thru testing facility is noted to have a rough appearance, with cleanliness being a concern, as the building and surrounding area are described as dirty. Customers have expressed frustration with the reduced pharmacy hours, noting that the location is no longer open 24 hours and often closes early, which is inconvenient for those needing prescriptions. Despite these issues, the staff remains a positive aspect, with many customers acknowledging the helpful and courteous nature of the employees. Overall, while there are commendable qualities in the service and staff, the cleanliness and stock issues, along with the pharmacy hours, leave room for improvement.
Pharmacy employees are wonderful. They have great customer service with dedicated employees.
The building and surroundings are rough. Very dirty...you can hardly see through the drive up window. A number of panhandlers on or right off of property. The facility needs a thorough cleaning and update.
July 2025
Good amount of product on shelf, large variety, price varies from low to high according to brand name and quality of product, good customer service, enjoyable experience altogether, and the checkout process was smooth and easy on my part
November 2024
It was very nice to walk up to a associate, ask a question and not get attitude. She was very friendly and respectful as a associate should be to a customer.
