JCPenney is a large apparel and home furnishing retailer offering a wide range of national and private brands. Multiple reviews highlight exceptional customer service from helpful, patient, and courteous staff members who trouble shoot problems and go out of their way to assist with purchases and coupons. Shoppers report positive experiences with curbside pickup, noting it is easy to access and the staff there are very helpful. Customers express great appreciation for the service, with some stating the savings were awesome and that they will definitely return. The overall sentiment from these reviews is of a store with great customer service and helpful employees.
