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April 2024 by Jonathan B.
terrivle customer service product over priced the people here are not willing to work with you and are rude
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March 2023 by Ryan Bauer
Mickey MOUSEThis place is practically Disney Land.
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December 2022 by Eaw W.
I would not recommend buying from them. I returned an item and they changed me a restocking fee. When I inquired about it they claimed if was clearly stated, which I still can find it and then they changed their story and claimed I opened the package, which I had not. The restocking fee wasn't as big of an issue, it was their curt responses and then just lying about me opening the package. You can find a better store.
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March 2022 by Christopher Guymon
Scammers - they provided 2 fake tracking numbers, lied and said that it "got lost in the mail" when the tracking clearly stated that it never entered the mail system beyond the label being printed. Then weeks later, they sent only 1 of the 7 items ordered.
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November 2021 by beth moss
9/24 I bought an item at walmart amazon but it went third party to southfork. When it arrived, it was the wrong part. I checked my receipt and sometime between my shopping cart click and the final click, i must have clicked on something that changed the part number and i didn't notice. I contacted the manufacturer to see if the part number was superseded and they said no, they were not interchangeable.10/1 I tried to return it to Walmart and they tried three different computers but the return couldn't go thru as it was supposed to. Walmart suggested i come back another day (said the system was down and finicky). I went home and called the walmart amazon for an alternative bc i had already wasted TOO MUCH time on this $14.50 purchase/return.Walmart said it had been handled.10/11 nothing had happened so I contacted walmart amazon again. They apologized and contacted Southfork again. Within two hours i received an email from southfork to which i responded immediately.10/27 I googled southfork and called to see what was going on. They emailed me return instructions. Now they want me to pay for shipping WITH insurance, tracking AND a restocking fee. That will surely exceed the original cost. How absurd! I am disgusted and hope to never shop walmart, amazon or SOUTHFORK HOMECENTER again. UGH!
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May 2021 by Valentina Castano
Do not purchase tiles online from this company. They sent me broken tiles TWICE and stopped answering my calls and emails after I received the replacement tiles which were all broken. I had to go through Amazon to get my money back after they started dodging my calls and emails.They shipped $400 worth of DumaWall tiles without any padding, protection, or even a box. They just slapped a shipping label on the tiles and sent them through. They (obviously) arrived shattered. Who puts a label on a package of tiles and sends it through the postal service?They offered to ship new tiles and promised they would be packaged better. The second order arrived in a cardboard box that had been taped over like an envelope. No padding, no protection, no space between the tiles and the box. They (obviously) arrived shattered again.I was able to get the tiles I needed through DumaWall after I explained the situation to them. The tiles arrived from Dumawall in perfect condition. All it took was a little bit of foam around the edges of the tile.Also - The same number of tiles ordered from Dumawall was almost $100 cheaper than the ones from this company. You would think they would package the tiles well after price gouging you for $100.Save yourself the time and stress and order the tiles somewhere else. My bathroom remodeling project was delayed over a month because this company could not put some foam in a box with tiles. I did not want to leave a bad review, but after they stopped answering my calls, I felt I had no choice. I would not order anything from this company, especially not anything fragile like tile.
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April 2021 by Rick Humphreys
The shipper damaged the tiles, most of the corners were broken off as if it had been dropped many times. I called Southfork and spoke to Austin. He took care of the issue immediately with a positive attitude. Because he was so helpful, I purchased another complete package.
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January 2021 by G. Larry Larkin
One star is very kind. Zero stars if such were available. Ordered two indoor/outdoor thermometers via the Walmart website and supplied by Southfork Homecenter. Upon receipt, and placing into service???, the units WOULD NOT display correct temperatures, and varied by 3-5 degrees! Contact with the supplier for return, and received a return message of numerous ridiculous (non-customer support) reasons WHY such COULD NOT be returned. Terrible/lousy customer service.
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August 2020 by Kayla H
Purchased a fan, was waste of money. Never got my refund.
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June 2020 by Leonard Campbell
I've been having a go-round with these Bozos on Amazon. Order was 3 weeks late and they sent me the wrong item. Not happy.
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May 2020 by J J.
These people are morons. I ordered two boxes of ceiling tile online and they sent me two 42lb bags of Purina Dog Chow. What a hassle I had to go through to ship 84lbs of dog food back for a return, and I still haven't gotten a refund.
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April 2020 by Gregory Wade
Great place to shop
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September 2019 by Jhoni Gunns
I purchase some of your gel gloss thru Amazon for my Corian countertops, this product did absolutely nothing, I was expecting a nice glossy countertop, my countertops are just as dull now, as they were before I applied the product, I followed the instructions to the letter, this product does nothing for corian, I would really love to get a refund
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July 2019 by Jason Harper
Superb quality great prices Janette was great
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April 2019 by Josh LaMar
Worked with Jeanne, she was very knowledgeable and kind. Helped us with choices for our new house. Great place to buy lighting fixtures.
