The Mattress Guys is highly appreciated for its quality products, great prices, and excellent customer service. Customers often mention how friendly and helpful the staff are, with staff members knowledgeable about the mattresses and bedding options. Many reviews highlight the patience and professionalism of the team, especially when helping customers choose the right mattress or handle returns. The service experience is described as beyond expectations, with staff being super nice and accommodating, even when customers are challenging or specific requests are made. Delivery service is praised for being prompt and efficient, with delivery personnel quickly setting up the mattresses and sometimes carrying them up multiple flights of stairs. Recent ownership changes have also improved customer support, with the new owner going out of her way to resolve issues quickly and effectively. Overall, The Mattress Guys provides a friendly, professional, and high-quality shopping experience, making it a trusted choice for mattress and bedding needs.
Awesome place, great prices and quality. Lisa is awesome!
June 2023
The sales staff was very friendly and helpful. They really know the products and suggested a great mattress and adjustable base at a great price. The delivery was right on time, and the delivery person quickly set up the adjustable base and the mattress.
October 2022
Very friendly staff, helped pick out a bed. Very comfy. Delivery same day and the delivery man carried that mattress up 2 flights of stairs all by himself!
