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“My wife convinced me to sell my motorcycle and buy two bicycles. I did just that. We landed at Big Shark in Chesterfield. Excellent Sales, Fulfillment and Service. It feels like we are part of the family and they will be servicing our bikes for years to come. They know bikes! … and now we know each other.”
“First visit for a repair and was very impressed with the level of attention and kindness on the part of Dave the technician. Took bike over to stand and gave it an immediate assessment. Was a small issue he fixed immediately and said I did not need a tuneup. That speaks to the level of honesty and integrity of 40K. I will definitely return next time I need service or a product.”
“Great shop. The employee that helped me tonight, Austin, was very knowledgeable and helpful. Would definitely shop here over many other bike shops I have been to.”
“Needed some help inflating presta valve tires on my Ferrari folding bike (always had Schrader valves previously). They were super helpful and showed me how presta differs when inflating. This is now my go-to bike shop. Looking forward to getting a suspension MTB there!”
“The service was very professional and friendly. Robbie took me in from the moment I walked in the store and explained everything he recommended and why. He was very helpful and courteous. When my 5 year old bike came back it looked brand new! Great service and I will return.”
“Scott and his team at the bike center went above and beyond whenever I had issues with my Giant Fathom. Thankfully, the issue was covered under warranty, and they got it all sorted and ready for me to use again! I would highly recommend them to anyone looking to purchase, or even service their bike!”
“I continue to be so impressed by the team at Granada, with each and every visit. my family has now purchased 4 bikes from Granada and I’ve always loved that they aren’t just trying to “sell” you a bike. They want to learn what is best for you and get you fitted into a bike and equipment that will bring YOU the most value and keep YOU riding. The team at Granada very much delivers a “customer first” atmosphere. I am especially grateful to Brian for his wealth of knowledge and always guiding me in the right direction. Keep it up, guys!”
“Chris at the bike shop is a gem! His knowledge about bikes is truly impressive, and he's always ready to help out with a friendly smile. The customer service he provides is top-notch, making the entire experience pleasant and stress-free. What's more, Chris has a unique ability to understand your biking needs and tailor his recommendations accordingly, ensuring that you walk out with the perfect bike for you. Chris's expertise and service make this bike shop a definite go-to for all your biking needs.”
“Tim was awesome. No pressure, answered my questions, very knowledgeable. The best customer service, hands down. If you are looking for a bike, need a bike looked at, or just enjoy talking to nice people, go visit Trek in O'Fallon.”
“Always super helpful. Willing to answer questions. I brought my sons bike in for an issue and I was out of their in 15 minutes and they fixed more things than what I even asked for. Highly recommend.”
“Bike Stop a cute stop on Main Street. Perfect place to lock up your bike and grab breakfast/lunch and a coffee. Tons of menu options - all always look delicious, it's tough to choose what I want. Primarily outdoor seating but some inside. There is a bike shop attached if you need any bike gear or fixes. Not always the fastest service but great if your legs are tired and you need a little rest from your ride :)”
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“This store is great, I was looking for a bike especially BMC, I could only find it here and made the purchase online, James made it possible to send my bike to my doorstep, he was attentive and fast. I am happy with my new bike!”