DICK'S Sporting Goods offers a wide selection of sports and outdoor items, with helpful staff dedicated to excellent customer service. Customers appreciate employees who go above and beyond, such as assisting with bike assembly and ensuring customers find the right products. The team is often praised for their friendliness and attentiveness, with young staff members like Riley in the shoe department receiving special mention for their helpful and positive attitude. Customers also note the good variety of items available and the willingness of staff to answer questions. However, some concerns have been raised about store distractions, such as employees taking selfies or walking around with phones during work hours, which can affect the shopping experience. Overall, the store is recognized for its helpful staff and good service, with occasional comments on areas for improvement.
I ask where two things are. I get a point across the store in a vague section. Please show me its slow.
January 2026
Consistent low inventory of kids shoes and unhelpful staff.
October 2025
Jason, was outstanding with his knowledge and his friendly attitude, apparently a new employee but sure didn’t seem that way with his knowledge and helpfulness .
