First Community Credit Union (FCCU) is the largest credit union in Missouri and ranks among the top financial institutions in the region. With over 90 years of experience, FCCU is dedicated to providing quality products and affordable financial services. The Chesterfield branch is praised for its pleasant and professional staff, who are noted for their friendly demeanor and efficient service. Members appreciate the no-charge notarization and commend FCCU for being a solid choice for car loans and savings accounts for children. However, there are some concerns regarding account management. One member experienced issues after transferring an auto loan, leading to complications with proof of insurance and force-placed policies. Despite the challenges, this member eventually received a refund and acknowledged a staff member's assistance in resolving the situation. On a positive note, other customers have highlighted exceptional service from employees like Ben H., who efficiently handled loan applications, and David Prywitch, who provided valuable support during a credit card dispute. Overall, First Community Credit Union is recognized for its commitment to customer service, quick response times, and a strong local presence in the St. Louis metro area, making it a recommended choice for those seeking financial services.
I love banking with First Community Credit Union. This location is great; the staff, atmosphere, and size makes for an enjoyable visit. The size also makes for shorter lines and quick transactions.
June 2026
My direct deposit use to hit my account at 11 pm or midnight and now it doesn't hit my account till 430 am of the day posted . Why does this bank dictate when your direct deposit hits . It tells me that it's posted but in my account it still says pending
March 2026
Credit Union is fantastic. Everyone is friendly and their rates are great!
