-
September 2025 by Judy Hess
Seriously had the best experience here! Very helpful with an Amazon return where I only had the original packaging. Thanks!
-
July 2025 by Philip Carter
This UPS location is great. I'd been there before and had good experiences. Yesterday I went in with about a dozen similar rugs to return to Amazon. It was very confusing mess with emails, return labels, rug descriptions. The female employee was very patient and helpful. When we left, most people would have said good riddens, but she said to come back for help anytime.
-
May 2025 by JD36
The employees at this UPS store are very smug and not very helpful. As an airline pilot who has flown all over this world, I hate it when these employees talk down to me.
-
April 2025 by tracy a. schneider
Craig is incredibly helpful and friendly every time I stop by...makes the errand enjoyable.
-
March 2025 by Mark Coble
Within 2 weeks time, the time frame for a notary, was different 3 times. First time, I goofed up, so had to wait for new papers (on a Monday morning around 8 am). Second time (2 weeks from the first try), nobody had credentials and said the guy will be in the next day. Third attempt (the next day), the exact same guy from the first day said notarizations will be done between 11 and 3. Why do they have a messed up schedule? When you try to support local and local just gives you a valid reason not to.
-
January 2025 by Keaton Suellentrop
The gentleman with long hair is so nice. My industry is mainly online but whenever I need something printed or faxed, it’s probably an emergency and he’s always been easy to work with, which definitely takes my stress away.
-
December 2024 by Mandy Olsen
Many thanks to Ashley and Priya for helping me with a package that was delayed. They were both very friendly and helped me get everything sorted out! I always have a positive experience at this location and this time was no different. Thanks again!
-
October 2024 by Amy Runyon
Friendly and knowledgeable customer service
-
September 2024 by John S
Most workers have been great except the young girl with the nose ring (sorry, she wasn’t wearing a name tag). She needs training on customer service (or just general social skills) and maybe how to use the scanner. I saw her scan several pages for another customer with the top open, which caused tons of ink on the page. The customer of course mentioned this and when another customer suggested she just needed put the top down, the girl just stared at her (instead of actually saying something, like ‘oh, thank you’). Instead she gave the customer a death stare for an awkwardly long time. When it was my turn, she was just silent. No ‘hi’, ‘thank you’, ‘can I scan your barcode?’, nothing except here’s your receipt. Very weird interaction.
-
August 2024 by walker
Craig really was a big help. Solved my issues
-
August 2024 by Cecily Wynonna
lovely customer service! The tall red headed man was pleasant to me while i was here
-
August 2024 by Darren Cahr
This is the only ups store I ever use for my returns. Their always fast
-
August 2024 by Shelley Lombardo
Been to this location many times and they always are friendly, efficient and knowledgeable. Thank you
-
July 2024 by Barbara Bathe
There always seems to be an issue with why they can’t take an Amazon return. And the man I’m assuming is the manager is always so crabby and condescending. I tried to return my Spectrum equipment on a Sunday and was told no because he was the only one there and couldn’t POSSIBLY handle a Spectrum equipment return (I was the only one in the store). Went to the Chesterfield Valley store and the only worker there was more than happy to take my stuff back and did it less than a minute. Will be going to the Dorsett store from now one. I’ve heard they are super friendly and will always accept Amazon returns.
-
October 2023 by Dean Park
Always fast and courteous.
