The United States Postal Service at 1100 Town And Country Commons Dr is known for its friendly and helpful staff. Customers appreciate the courteous service, especially in complicated situations where staff members carefully consider the necessary forms. The location often has a short line, even during busy times like December. Many long-term customers highlight their positive experiences, noting that the staff has been responsive and efficient for years, with very few errors. The staff’s professionalism and kindness have kept customers returning even after moving out of town. The branch offers quick and reliable package delivery, with reports of packages arriving within 25 hours. Additionally, the location provides self-service options for weighing and mailing larger envelopes and packages. Customers are advised to take their mail inside to the lobby for mailing, as outside blue collection boxes are not recommended at this time. Overall, the postal office is recognized for its speed, efficiency, and excellent customer service.
See some bad posts.. I’ve been shipping packages since 2004. Lots of Post offices east St. Louis. The one on Watson HAS NOT had handles on their big package drop, and takes 72 hours just to get the initial arrival scan! Atleast this location can get their arrivals scans correct!
December 2024
Very kind and helpful staff. Our situation was complicated. A manager carefully thought through what forms we need. Line isn’t long even though it’s December.
August 2023
I have moved out of town and country 3 years ago but I still make the drive to this USPS location because of the outstanding service they provide. The staff is friendly and incredibly efficient.
