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8:30AM - 6PM
16105 Swingley Ridge Rd, Chesterfield
Post Offices
“I have seen really good customer service in my recent visits. One day I arrived to join a long line, but it moved quickly and got what I needed. I was given good direction on how to best handle a not-so-simple priority mail to a government office in another case.”
“I drove 16 miles out of my way to come to this location and it was well worth it. I live in Kirkwood and the post office locations near me provide horrendous customer service. Andrew helped me at this location and was pleasant, courteous, and prompt. It was well worth the drive to have a pleasant interaction. I will definitely be returning. Thank you!”
8:30AM - 5:30PM
1015 Grupp Rd, St. Louis
Post Offices
“I want to give a Shout Out to a Postal Service employee that went out of her way to help solve a problem of my own making. Adrienne at the Walnut Grove, CA Branch was able to solve a very complex problem and went out of her way to keep me informed through the whole process. I'm not sure if she'll ever see this, but I hope her supervisor does, and let's her and her coworkers know that caring like this is noticed and appreciated. Thank you from the bottom of my heart.”
12:30 - 4PM 9 - 11:30AM
18072 Manchester Road, Wildwood
Post Offices
“Very nice employee helped me ship my package and helped me get a refund on the shipping as well, when the refund check came in the mail, it had hand written instructions on how to cash it. Good experience.”
“I love going to this location. I have to go to the post office often for work. I've never had an issue here. The only problem I've ever seen was other customers with no compassion and patience.”
“I wish I knew her name - she helped show me how to use the self service kiosk for prepaid labels. She was so helpful and nice - I didn’t even know that thing existed and this isn’t my usual post office.”
“I wish I had gotten the employee’s name, but I had an issue with a very important, time-sensitive package that was marked undeliverable because my name wasn’t yet associated with the mailbox since I had just moved in. The package was about to be returned to the sender, and I was extremely stressed.
The young woman who helped me truly went out of her way to fix the situation. She was patient, understanding, and genuinely helpful, and she made a huge difference for me. I’m very grateful for her help and the effort she put in. Excellent customer service.”
“Willie was fabulous. He had a whole lobby full of people and was doing an amazing job welcoming people and informing them how long it may be. He definitely knows what he is doing and is a pro. Thanks Willie!”
“I love this PO. It is very convenient to my home and the staff is always very friendly. These people (Usually only have 1 person at the counter) work hard. Learn to go when they are not busy and it will be a better experience. If you want to be waited on with cheese and wine, don't go to government facilities.”
“I live less than 5 minutes away, thus go there quite often. I have never had any issues with the postal workers. They are courteous and efficient. I believe the negative reviews are from snowflakes”
“I come to this location nearly every day to ship packages and EVERYONE is incredibly helpful and kind even when they are understaffed. Thanks especially to Crystal and Cleo!!!”
“Rashonda is the sweetest and most helpful associate EVER! she helped me with a lost item and was extremely kind and informational. I now know what to do moving forward. She’s amazing , Thanks so much again !”
“I've used this post office dozens of times and have never had an issue. I've spoke and engaged with at least 10 different employees and none of them have ever been rude and are in fact very helpful”
“My favorite person that’s very helpful from this location is Lisa!!! Thank you so much for handling and educating me with shipping. You are so so helpful and I really appreciate you.”
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“Rebecca was super nice at the counter. She knew right what to do. I had a box with a prior shipping label on it and she put the new label right over it and said no problem. ERIC at the nearby 63017 Chesterfield MO location would not help me so I had to leave that post offixe and come to this one.”