Russell Cellular is a local Verizon Authorized Retailer located at 17164 Chesterfield Airport Rd in Chesterfield, MO. Customers frequently praise the store for its exceptional customer service. The staff, including employees like Kyle and William, is known for being patient, friendly, and helpful. They provide assistance with various needs, from switching carriers to finding the right devices. Many visitors appreciate the non-aggressive approach when discussing service options. Even those who don't currently use Verizon, like customers seeking charging cables, have noted the welcoming atmosphere. Overall, this location is recommended for its knowledgeable team and efficient service, making the experience smooth and enjoyable for anyone considering a switch to Verizon.
Hunter and Nathan were very helpful and they got my new phone set up easily. They also showed me some specifics so I was able to use my phone easily.
July 2026
Megan was very helpful in upgrading my phone and service plan. Highly recommend using her and her team.
July 2026
Megan provided us great service this morning purchasing and setting up a new iPhone. Suggested opportunities for savings and options for add ons. Thanks for all your help!