Casey's receives mixed reviews from customers. Several praise the friendly and helpful staff, highlighting positive experiences with employees who are kind, caring, and provide good service. One customer specifically appreciated an employee’s assistance in the slushy area, while another was impressed by a staff member’s smile and attitude. However, some concerns have been raised about the quality of food and the store’s management. A customer was disappointed with stale doritos on a Taco Pizza and the lack of response from the manager after reporting it, which led to choosing other places for future purchases. Additionally, there are frequent reports of equipment issues like down registers and pumps, which seem to be ongoing problems. Despite the issues, customers generally find the employees to be great, but they feel the store needs better management and upkeep to improve the overall experience.
My name is Lane & I’m 12 years old. Just wanted to leave a review for the kind employee that helped me today. I was inside getting a slushy with my sister and this kind employee help me in the slushy area and by the way, the slushy is very good.
July 2024
I went for the first time to a Casey's and was blow away by the service I received! Vickie was amazing and her kind smile and caring attitude really ment alot to me. I will definitely be returning to Casey's from now on!
July 2024
This location is slowly going downhill. From the registers being down or the pump being down every time I go in there it’s always something. It never fails. The employees there are great. This place needs to a boost from the owner in a bad way.
