Casey's receives mixed reviews from customers. Several praise the friendly and helpful staff, highlighting positive experiences with employees who are kind, caring, and provide good service. One customer specifically appreciated an employee’s assistance in the slushy area, while another was impressed by a staff member’s smile and attitude. However, some concerns have been raised about the quality of food and the store’s management. A customer was disappointed with stale doritos on a Taco Pizza and the lack of response from the manager after reporting it, which led to choosing other places for future purchases. Additionally, there are frequent reports of equipment issues like down registers and pumps, which seem to be ongoing problems. Despite the issues, customers generally find the employees to be great, but they feel the store needs better management and upkeep to improve the overall experience.
