The AT&T Store in Columbia is known for helpful and friendly staff who aim to assist customers with their needs. Customers appreciate the willingness of employees like Mayann, Colby, and Maryann Hammock to go the extra mile, especially when resolving issues or ensuring full use of service. Many reviews highlight the staff’s dedication to helping customers understand their plans and find the right devices, whether it’s choosing a prepaid plan with no contract or upgrading to a new phone. Although some customers mention that the process can be lengthy, they generally find the staff helpful and attentive. For example, one customer appreciated the quick swap of a SIM card after a diagnosis, and others noted that staff members are always helpful and make efforts to resolve issues. Customers also value the store’s wide selection of phones, tablets, smartwatches, and connected devices from various brands. Overall, the store offers a positive experience with helpful service, a variety of devices, and flexible wireless plans, including nationwide 5G service at no extra cost with unlimited data plans.
I’ve always found this AT&T store to be quite helpful, and today was no exception. Maryann Hammock was terrific, taking the time to help me and make sure all my questions were answered. I couldn’t be more grateful to her for all her assistance.
July 2025
We like doing our business at the AT&T corporate store. The staff is very knowledgeable and professional.
July 2025
Sarah was nice and helpful. Needed screen protector, left with new phone! 😆 although it was a long process, there over 3 hours only reason not 5 ⭐️
