Verizon offers mobile, 5G home internet, and business services at stores like the one in Columbia. Customers can schedule appointments or place orders online for in-store pickup, free 2-day shipping, or same-day delivery. Reviews highlight great customer service, with associates described as friendly, professional, and knowledgeable. They provide helpful support, such as fixing technical issues with messages, switching service from other carriers, and explaining new plans, bills, and rebates in detail. Staff also take time to explain how to decrease phone bills and use products like a fire stick in simple terms, ensuring customers do not feel rushed. The store is noted for its efficient setup and pleasant experience.
Chris did great with helping me switch over to my own plan after being on my parents forever! He was super transparent about costs and helped me understand everything going into this new experience!
August 2026
Excellent customer service! I worked with Hopson and Chris who were both so knowledgeable, helpful and a pleasure to work with. 5 out of 5 for sure!
July 2026
Zayne was exceptional in his customer service to me. He knew exactly how to help! I’m very grateful!!
