Budget Car Rental

Car Rental
Hours: Budget Car Rental offers a mix of experiences for its customers, with some praising the excellent customer service while others raise concerns about vehicle maintenance and booking policies. Many reviewers highlight the friendly and professional staff, who provide quick and hassle-free service. One customer particularly noted a staff member’s helpfulness during check-in and vehicle return, contributing to a positive rental experience. Another reviewer applauded the swift service, stating that their rental was ready on short notice, and they received an upgrade at no additional cost. However, there are notable issues regarding vehicle reliability, as some customers reported breakdowns and problems with the cars. A specific concern was raised about the company's policy on online bookings, where early returns do not result in refunds, leaving some customers dissatisfied. Despite these concerns, many recommend the downtown Columbia location for its friendly staff and smooth processes. Overall, while Budget Car Rental has impressed some customers with its service, potential renters should be aware of the mixed reviews regarding vehicle conditions and booking practices.

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1. Columbia, Missouri