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7:30AM - 6PM
305 E Ash St, Columbia
Car Rental
“This was the second time in a year we have turned to Machens East Collision Center for repairs to our newer cars. They’ve been terrific. Very quality work and professional service. Nick was great in my responses and working with the insurance company to fix my GLI. Thanks so much.”
“My experience was extremely pleasant, but Scott Petersen particularly stood out in that he gave me his card without question and was just a joy to interact with. Would recommend this location/rental company to anyone visiting Columbia, MO.”
“Awesome small business! Father and son operate as a team, both seem very competent and knowledgeable. Throw a great attitude and great costumer service they provide and you have a winner. The place is one of those places that has less curb appeal, I assure you the inside is the reason I will spend my money here, next time as well”
10AM - 10:30PM
11400 South Airport Drive, Columbia
Car Rental
“Great service desk, very courteous and helpful, allowed me to use a child seat at no extra cost during gov duty, also the child seat was a great quality one. And the car was in great condition, very clean. Smooth process, don’t have to wait long either.”
“Excellent experience with United Access!
My wheelchair ramp on my van totally stopped working and I took it to United Access. The problem was obvious -- basically, the motor was shot and Scott figured it out right away. It was late in the day on Thursday, so it looked like even with expedited shipping, the part we needed would not get to us until Monday and I would be without a van until Monday/Tuesday. The short version of the story is that Scott really worked it, got a part in by Friday/the next day (miracle?) and called me to pick up my van with a working ramp. I could not be more happy with United Access!”
“Very much appreciate this branch for their quality customer service and kindness. I especially want to give a personal shout-out to Ryan, who went above and beyond with a random act of kindness, and provided thoughtful support and displayed humility. That kindness meant more than he probably realized, especially during such a difficult time. Thank you, Ryan, for making a stressful situation a little easier. I truly appreciate you and hope you receive the same kindness and care wherever you go. Thanks!”
“You may wait a while at this location, it is extremely busy. But the staff are fantastic. Will and the rest of the team run a tight ship and no one complained about the wait because you could tell how hard these guys were working. Literally running back and forth to get keys for people, all while being polite and professional. We left very satisfied and honestly impressed at the work ethic and attitude of everyone there.”
8AM - 5PM
1905 Rangeline St, Columbia
Car Rental
“We needed a rental while our car was in the shop and Herschel was extremely helpful and congenial every step of the way. The icing on the cake was when we inadvertently returned the car with only a half tank of gas (instead of full), he gave us a call and the opportunity to come back and fill it up ourselves to avoid the high per-gallon cost for them to do it. This is how you gain repeat customers. Thanks, Herschel!”
7:30AM - 6PM
305 E Ash St, Columbia
Car Rental
“As a 22-year-old renter, I was honestly stressed trying to find an affordable rental car so I could travel to Virginia to watch my best friend graduate from college. As a young renter it can be very difficult to get a rental, but not at budget. The owner helped me find a good rental within my budget. I have never met someone so compassionate and willing to help. Because of him, I was able to make the trip and see my best friend walk across the stage to earn her degree a moment I would have been heartbroken to miss. As a young renter, and honestly as any renter, I would absolutely recommend Budget. The owner was truly amazing, and I’m so grateful for his help.”
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“My husband had booked a car for me to pick up and I had some issues with checking in, but the owner was so helpful and so polite. He made sure he did everything he could to get me the things I needed. He was going through something personal with a family member in the hosptial but he made sure he took care of me and went above and beyond. I had a very great experience. He even gave me an upgrade. Thank you so much shaher (i think I have spelled this wrong, apologies)”