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7:30AM - 6PM
305 E Ash St, Columbia
Car Rental
“As long as I remain in the Columbia area I will continue to use Joe Machens East. A few years ago I had my vehicle broken into, the guy I worked with was truly amazing and made the experience stress free!! Fast forward to 6 years later, my vehicle was in an accident and I took it to Joe Machens East remembering my prior experience. Unfortunately, I couldn't remember the guy from 6 years ago, but I worked with Nick this time and he was just as amazing!
We had issues with the other drivers insurance and a lot of back and forth for weeks, but Nick was able to stay on top of it and provide me needed updates, by time everything was FINALLY sorted with insurance they had my car back to me within a week that included paint and assembly!
My car looked braaaaand freaking new and the paint job was amazing including the inside detail they provided!
Hopefully, I won't need a Collison repair shop again but if I do - it will be with them!!”
“Awesome small business! Father and son operate as a team, both seem very competent and knowledgeable. Throw a great attitude and great costumer service they provide and you have a winner. The place is one of those places that has less curb appeal, I assure you the inside is the reason I will spend my money here, next time as well”
“My experience was extremely pleasant, but Scott Petersen particularly stood out in that he gave me his card without question and was just a joy to interact with. Would recommend this location/rental company to anyone visiting Columbia, MO.”
“Excellent experience with United Access!
My wheelchair ramp on my van totally stopped working and I took it to United Access. The problem was obvious -- basically, the motor was shot and Scott figured it out right away. It was late in the day on Thursday, so it looked like even with expedited shipping, the part we needed would not get to us until Monday and I would be without a van until Monday/Tuesday. The short version of the story is that Scott really worked it, got a part in by Friday/the next day (miracle?) and called me to pick up my van with a working ramp. I could not be more happy with United Access!”
“Great experience! They gave me a free upgrade as they had a lot of SUV’s on the lot. When I had to add a day the online site gave me the daily rate. I already had the car for a week. A quick phone call and they changed it for me. They were all so polite and helpful”
“Everyone was very helpful in making my decision on which vehicle I needed. On the day I came to pickup the vehicle, Shawn went over everything with me, from paperwork to everything on the vehicle I needed to know.”
“While clearly very busy and working under pressure, everyone working here seemed to have things under control in getting me a rental, providing good communication throughout the process, and making it a smooth experience down to giving me a ride to the shop to pick up my car upon returning the rental. Good work guys. Thank you!”
8AM - 5PM
1905 Rangeline St, Columbia
Car Rental
“We needed a rental while our car was in the shop and Herschel was extremely helpful and congenial every step of the way. The icing on the cake was when we inadvertently returned the car with only a half tank of gas (instead of full), he gave us a call and the opportunity to come back and fill it up ourselves to avoid the high per-gallon cost for them to do it. This is how you gain repeat customers. Thanks, Herschel!”
7:30AM - 6PM
305 E Ash St, Columbia
Car Rental
“As a 22-year-old renter, I was honestly stressed trying to find an affordable rental car so I could travel to Virginia to watch my best friend graduate from college. As a young renter it can be very difficult to get a rental, but not at budget. The owner helped me find a good rental within my budget. I have never met someone so compassionate and willing to help. Because of him, I was able to make the trip and see my best friend walk across the stage to earn her degree a moment I would have been heartbroken to miss. As a young renter, and honestly as any renter, I would absolutely recommend Budget. The owner was truly amazing, and I’m so grateful for his help.”
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“My husband had booked a car for me to pick up and I had some issues with checking in, but the owner was so helpful and so polite. He made sure he did everything he could to get me the things I needed. He was going through something personal with a family member in the hosptial but he made sure he took care of me and went above and beyond. I had a very great experience. He even gave me an upgrade. Thank you so much shaher (i think I have spelled this wrong, apologies)”