“The team at Minuteman Press came through for me in a big way! After struggling to order custom Christmas gifts for my family on other platforms, Minuteman not only made them exactly how I wanted them, but had them completed SO FAST! All my gifts were a big hit thanks to Minuteman Press!”
“I’ve been a customer since 2008, and this is honestly the first time I’ve had an issue with my order.
The staff was friendly, courteous, and helpful throughout the process, and I appreciate how kind everyone was. However, I was disappointed with how my order was handled.
I submitted print-ready designs and only needed them printed. When I received the proof for my banner, I approved it because it matched the dimensions I ordered—it was designed in a horizontal (landscape) layout. When I arrived to pick it up, the finished banner had been printed vertically (portrait) instead.
When I brought it to their attention, I was initially told, “Well, you approved the proof.” I explained that I did approve the proof, but the final product did not match the proof I approved. After looking at it, the employee acknowledged that I was correct. Another employee explained that they had “assumed it would be okay.” Unfortunately, assumptions shouldn’t be made when printing customer artwork. The banner was being used with pipe-and-drape curtains, and because it was printed in the wrong orientation, it looked short and unprofessional for my event.
I was also disappointed that I was charged the full price even though the finished product didn’t match the approved proof.
In addition, none of my menu boards were printed at the exact sizes I requested. Some were made larger and others smaller, requiring me to adjust my displays. Since I provided completed artwork, I expected the prints to be produced at the requested dimensions.
What disappointed me most wasn’t just the mistakes—it was that I didn’t feel there was much effort to make things right. The overall feeling was that because the items had already been printed, I simply needed to accept them and pay for them.
I’ve trusted FASTSIGNS with my printing needs for many years, which is why this experience was so surprising. I hope this feedback helps improve quality control and customer service moving forward because I’ve always had great experiences in the past.”
9:30AM - 4:30PM
401 Bernadette Dr, Columbia
Graphic Design
“Great team of professionals that help you every step of the way. They are timely & always share their expert opinions to help you make the best purchase decision.”
“Mr. Doug was very helpful in designing our business sign and was a pleasure to speak with. He clearly understood the requirements of the project. I highly recommend this business for your project needs.”
“I delivered a load of McDonald's signs Columbia sign and service and I was met at 10 a.m. in the street with a welcome smile and a crew ready to unload my truck they were right on in my point very nice people to work with”
“Wow! Unbelievably fast service was provided by Record Nation! I put in a request for information shortly after midnight and I was waken a few hours later by a truly pleasant call from Kayla with the information I needed! I'm highly impressed! Not only did she give me the information I needed she suggested the best way to get the work done. She sent as email and a text during her call with the list of recommended vendors, their addresses, distance from my location, and telephone numbers! No wait time! What a great way to start my work day with all the information I needed! Now that's service! Thank you Kayla! You represented Records Nation with the upmost in customer service!”
“Needed a same day print based off something I brought in. They recreated it as close as possible, asked for my approval, & printed, folded, & boxed the items. They stayed about 20 minutes passed closing at 4 to complete the job. Professional, friendly, helpful, great attitudes. Thanks, Dan!! I appreciate it so much, & will be recommending you for services.”
“My family has a ring bearer pillow that has been used in weddings for many generations. A new cover is sewn and placed over the pillow to match each wedding’s theme. I contacted Modern Thread via email very last minute to see if they could embroider my pillowcase and they were able to get me in quickly and complete it the same day. I wish I had taken a better picture of it!! Thank you guys so much, it truly made this pillow cover special and meant so much to my family :)”
“We had a great experience working with The Evoke Group on a recent brand ambassador video shoot, and we couldn’t be more thrilled with the results. From start to finish, their team was organized, professional, and clearly knew their craft. Austin and Will were especially great to work with—they brought strong ideas to the table while also making the process easy and collaborative. Their knowledge and attention to detail really showed throughout the shoot. The entire experience was efficient, creative, and exceeded our expectations. We would absolutely recommend The Evoke Group to anyone looking for a high-quality, professional video production partner.”