Signmaking in Columbia, MO

“Mr. Doug was very helpful in designing our business sign and was a pleasure to speak with. He clearly understood the requirements of the project. I highly recommend this business for your project needs.”

“I’ve been a customer since 2008, and this is honestly the first time I’ve had an issue with my order.
The staff was friendly, courteous, and helpful throughout the process, and I appreciate how kind everyone was. However, I was disappointed with how my order was handled.
I submitted print-ready designs and only needed them printed. When I received the proof for my banner, I approved it because it matched the dimensions I ordered—it was designed in a horizontal (landscape) layout. When I arrived to pick it up, the finished banner had been printed vertically (portrait) instead.
When I brought it to their attention, I was initially told, “Well, you approved the proof.” I explained that I did approve the proof, but the final product did not match the proof I approved. After looking at it, the employee acknowledged that I was correct. Another employee explained that they had “assumed it would be okay.” Unfortunately, assumptions shouldn’t be made when printing customer artwork. The banner was being used with pipe-and-drape curtains, and because it was printed in the wrong orientation, it looked short and unprofessional for my event.
I was also disappointed that I was charged the full price even though the finished product didn’t match the approved proof.
In addition, none of my menu boards were printed at the exact sizes I requested. Some were made larger and others smaller, requiring me to adjust my displays. Since I provided completed artwork, I expected the prints to be produced at the requested dimensions.
What disappointed me most wasn’t just the mistakes—it was that I didn’t feel there was much effort to make things right. The overall feeling was that because the items had already been printed, I simply needed to accept them and pay for them.
I’ve trusted FASTSIGNS with my printing needs for many years, which is why this experience was so surprising. I hope this feedback helps improve quality control and customer service moving forward because I’ve always had great experiences in the past.”

“The people behind Columbia Printing and Sign majorly impressed me with their customer service and product quality. They helped guide me through the purchase of a 32'x22' fabric banner with a logo printed on the front for live music performances. They were super kind, informative and helpful. I wasn't asked to leave a review but wanted to because of the awesome experience I had! Hope to do business again!”

“I delivered a load of McDonald's signs Columbia sign and service and I was met at 10 a.m. in the street with a welcome smile and a crew ready to unload my truck they were right on in my point very nice people to work with”