Hampton Inn Columbia offers a mix of experiences for its guests. Many reviews highlight the cleanliness of the rooms and the hotel itself, noting that the staff is friendly and helpful. Guests appreciate the well-kept common areas and the hot breakfast, which includes gluten-free options and various hot items. However, some guests have expressed frustration with the check-in process, stating that the hotel enforces a strict 3 PM check-in time and may not accommodate early arrivals as other hotels do. Noise from neighboring rooms and outside can be a concern, with some mentioning that sound travels easily, affecting sleep quality. Additionally, the pool cleanliness and functionality of the whirlpool jets have been pointed out as areas needing improvement. While the hotel has an older building, it is reportedly well-maintained with newly remodeled rooms. A notable service point is Jena, who is recognized for her outstanding breakfast service, creating a welcoming atmosphere. Despite some negative aspects, many guests appreciate the overall professional client service team and their commitment to guest satisfaction.
Getting an overhaul which is needed. Location was great but rooms needed some TLC
April 2025
The rooms are very clean, the hotel in itself is very clean. It is an older building but it is maintained and has very friendly staff and I liked my brief stay. Breakfast is hot and ready. With a few gluten free options like fresh fruit, yogurt and eggs. For the rest there’s oatmeal, biscuits and gravy, pastries, waffles... read full comment
April 2025
Front staff was amazing. She got my Hilton award by just checking in by my phone number. Then gave me Hilton rewards discount, and I was up to my room in less than 15 minutes with no reservation before arriving. Rooms look newly remodeled if not new!
