Joe Machens Toyota serves the Columbia area as a retailer of new and used Toyota vehicles. The dealership provides a smooth purchase process with clear and prompt communications, including for out-of-state buyers. The sales staff is described as helpful, friendly, patient, and honest, working to offer fair deals. The service department does good work with excellent customer service. Technicians and managers are professional, friendly, and thorough in explaining maintenance needs and listening to concerns. While the price is not the cheapest, it is alright. The service experience is consistently good, sometimes very quick, and the waiting area is nice. Customers report great experiences and highly recommend the dealership.
I love these guys, jacob is the best. He always take care of me whatever I need he is on it.
August 2026
Kept me up to date with fixing the engine in my car in a timely manner. Great customer service!
August 2026
Vinny was a fantastic salesman, he was very patient with my questions and addressed all my concerns around their buy back program. Vinny made sure I felt confident in my decision and I appreciated that he was not a pushy salesman
